A referral for services can be made by anyone.

The recipient of services must live in Franklin County or the surrounding area. The service is provided on a flexible basis to meet individual family needs and situations.

If HCA services are not appropriate, individuals are referred to other agencies or caretakers for alternative service.

Office hours are 8:00am to 4:30pm, Monday through Friday. After hours, holidays and weekends can be arranged if a family member or significant other accepts full responsibility and trained staff is available.